Privacy Policy
1. Introduction
This Privacy Policy outlines the practices of RidzPay ("we", "us", or "our") regarding the collection, use, disclosure, and protection of personal information in connection with our payment gateway services in Malaysia. We are committed to protecting the privacy and security of individuals' personal information and ensuring compliance with applicable laws and regulations.
2. Information We Collect
We may collect the following types of personal information from users of our payment gateway services:
– Contact Information: such as name, address, email address, and phone number.
– Payment Information: such as credit/debit card details, bank account information, and billing address.
– Transaction Information: including details of transactions processed through our payment gateway.
– Device Information: such as IP address, browser type, and device identifiers.
3. How We Use Personal Information
We may use the personal information we collect for the following purposes:
– Providing Services: To provide and maintain our payment gateway services, process transactions, and facilitate payments securely and efficiently.
– Communication: To communicate with users regarding their transactions, account status, and updates to our services.
– Fraud Prevention: To prevent fraudulent activities and ensure the security of transactions.
– Improvement of Services: To analyse usage trends, monitor the performance of our services, and improve and optimize the user experience.
– Compliance: To comply with legal obligations and regulations, including anti-money laundering laws and regulations.
4. Disclosure of Personal Information
We may disclose personal information to third parties in the following circumstances:
– Service Providers: To payment processors, financial institutions, and other service providers involved in processing transactions and providing support services.
– Legal Compliance: To comply with legal requirements, including requests from law enforcement agencies, government authorities, or regulatory bodies.
– Protection of Rights: To protect our rights, property, or safety, and that of our users and others, including detecting and preventing fraud or security breaches.
– Consent: With your consent or as otherwise permitted or required by law.
5. Data Security
We take appropriate measures to safeguard the personal information we collect, including implementing technical and organizational security measures to prevent unauthorized access, use, or disclosure. These measures may include encryption, access controls, and regular security assessments.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We may also retain and use aggregated or anonymized data for statistical and analytical purposes.
7. Your Rights
Users have the right to access, correct, update, or delete their personal information. If you would like to exercise these rights or have any questions or concerns about our handling of your personal information, please contact us using the contact details provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any material changes by posting the updated policy on our website or through other means.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or our privacy practices, or if you wish to exercise your rights regarding your personal information, please contact us at:
trading@alridzuan.com / +6 018-406 9894
